Privacy Policy

At Anderson Gutter & Tree (“AGT,” “we,” “our,” or “us”), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website, contact us, or use our services.

By using our website or services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect personal information that you voluntarily provide to us, including but not limited to:

  • Full name

  • Phone number

  • Email address

  • Property or service address

  • Billing and payment information

  • Service requests and appointment details

  • Communication preferences

We may also automatically collect certain technical information, such as:

  • IP address

  • Browser type

  • Device information

  • Website usage data

2. How We Use Your Information

We use your information for business purposes, including to:

  • Provide gutter, tree, and related services

  • Schedule appointments and service visits

  • Send estimates, invoices, and payment reminders

  • Communicate service updates and important notices

  • Respond to inquiries and support requests

  • Improve our website and services

  • Send transactional communications by phone, email, or SMS

We may also use information for internal operations such as dispatching, scheduling, record keeping, and customer service.

3. SMS Communications

By providing your mobile phone number and opting in, you consent to receive SMS/text messages from Anderson Gutter & Tree related to:

  • Appointment confirmations

  • Scheduling updates

  • Service reminders

  • Dispatch and ETA notifications

  • Booking confirmations

  • Other transactional service-related communications

Message frequency may vary.

Message and data rates may apply depending on your mobile carrier.

You may opt out of SMS communications at any time by replying:

STOP — to unsubscribe
HELP — for assistance

Consent to receive SMS messages is not a condition of purchase.

4. Opt-In Consent for SMS

We only send SMS messages to individuals who have provided prior consent through one or more of the following methods:

  • Website contact forms

  • Scheduling or booking forms

  • Written consent

  • Verbal consent during service inquiries or business communications

We maintain records of consent where applicable and only send SMS messages for service-related or operational communications.

5. Sharing of Information

We do not sell your personal information.

We may share your information with trusted third-party service providers that assist us in operating our business, such as:

  • Payment processors

  • Scheduling platforms

  • Customer management software

  • Cloud storage providers

  • Communication service providers

These service providers are only given access to information necessary to perform services on our behalf and are expected to protect your information.

6. Mobile Data Protection

We do not sell or share mobile or personal data with third parties, affiliates, or partners for marketing or promotional purposes.

We only share data with third parties when it is strictly necessary to deliver our services and only under binding agreements that ensure confidentiality.

Under no circumstances will mobile data be shared or sold for advertising or promotional use.

7. Data Security

We implement reasonable administrative, technical, and organizational safeguards to protect your information against unauthorized access, misuse, disclosure, alteration, or destruction.

However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

8. Data Retention

We retain personal information only for as long as necessary to:

  • Provide requested services

  • Maintain business and legal records

  • Resolve disputes

  • Comply with legal obligations

When information is no longer needed, we securely delete or anonymize it.

9. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to improve user experience and analyze website performance.

You may disable cookies in your browser settings, although doing so may affect certain website functions.

10. Third-Party Links

Our website may contain links to third-party websites or services.

We are not responsible for the privacy practices, policies, or content of external websites. We encourage users to review third-party privacy policies separately.

11. Your Privacy Rights

Depending on applicable laws, you may have the right to:

  • Access your personal information

  • Request corrections to inaccurate data

  • Request deletion of your data

  • Withdraw consent for communications

  • Limit certain uses of your information

To exercise these rights, please contact us.

12. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time.

Changes become effective immediately upon posting to this page. We encourage users to review this Privacy Policy periodically.

13. Contact Us

If you have questions regarding this Privacy Policy or our data practices, please contact us through our official business channels or website:

Anderson Gutter & Tree
Website: www.andersongutterandtree.com